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How Moon Audio achieved 17X return

Moon Audio is a high-end audio cable manufacturer, headphone and hifi audio gear retailer based in North Carolina. As a leader in the industry, Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. Audiophiles from all over the world trust Moon Audio’s Dragon Cables for their high fidelity sound and unrivaled craftsmanship.

A 29% lift in 2 months

Moon Audio partnered with Bolt this August to bring higher conversion and zero fraud to their Magento 1 site.

After just two months with Bolt, Moon Audio experienced a 29% boost in checkout conversion, eliminated tedious fraudulent chargebacks, and streamlined their checkout process.

The improvements don’t end there, says Nichole Baird, Chief Operating Officer at Moon Audio. “I don’t have to worry about fraudulent chargebacks anymore! It took so much of my time and was very time-sensitive.”

By increasing checkout conversion and eliminating fraud costs, Moon Audio realized 17X return on investment with Bolt — every dollar spent with Bolt converted to $17 in newfound revenue for the high-end audio retailer.

What Moon Audio’s customers said

Moon Audio was not alone in feeling the Bolt effect. Their customers did too.

One customer reported, “Very helpful support and fast checkout.” Another mentioned that the website “worked well on mobile, and I like the address auto-fill during checkout.”

We’re excited to continue our partnership with Moon Audio and support their mission of providing high quality audio equipment with no compromises. Learn more about Moon Audio here.

You can also see our full case study with Moon Audio on our case studies page.